Customer Centers are open normal business hours. The lobbies will continue to have a 5-customer-at-a-time limit and per the Jackson Madison County Public Health Mandate, face coverings will be required to enter. Self-service kiosks are available 24/7 at both locations.
Due to the COVID-19 crisis, we understand that some of our customers are now facing challenging financial circumstances. If you are having difficulty paying your JEA utility bill by its due date, we want to help you make payment arrangements and refer you for any available assistance. Please click here for the Contact Us page and select "Payment Arrangements" topic in the "What is Your Question About" area.
When it comes to Internet for your business, you can count on us. Our fiber optic broadband network keeps things running smooth with the fastest download and upload speeds right here at home. Whether it’s for browsing online, connecting applications, interactive training, or real-time video-based experiences like teleconferences, fiber offers you the clearest and fastest connectivity. That means more reliability and better service.