We recognize that the COVID-19 crisis presents challenging financial circumstances. To help reduce the impact on our customers, we have suspended disconnections for non-payment until further notice. However, please know that while services will not be disconnected bills will continue to accrue. We encourage customers to make payments when able to avoid high bills.
JEA’s Customer Centers located at 351 Martin Luther King Jr. Dr. and 2030 Pleasant Plains Ext. are CLOSED to walk-in service. The drive-thru at both locations is open 7:30am to 6pm Monday-Friday for payments only and the kiosks are available 24/7.
When it comes to Internet for your business, you can count on us. Our fiber optic broadband network keeps things running smooth with the fastest download and upload speeds right here at home. Whether it’s for browsing online, connecting applications, interactive training, or real-time video-based experiences like teleconferences, fiber offers you the clearest and fastest connectivity. That means more reliability and better service.