Customer Centers are open normal business hours. The lobbies will continue to have a 5-customer-at-a-time limit and per the Jackson Madison County Public Health Mandate, face coverings will be required to enter. Self-service kiosks are available 24/7 at both locations.
Due to the COVID-19 crisis, we understand that some of our customers are now facing challenging financial circumstances. If you are having difficulty paying your JEA utility bill by its due date, we want to help you make payment arrangements and refer you for any available assistance. Please click here for the Contact Us page and select "Payment Arrangements" topic in the "What is Your Question About" area.
Welcome to EPlus Broadband! Jackson Energy Authority built a unique broadband network to offer you an extraordinary level of service and value right here in Jackson, Tennessee. Thank you visiting our website.
We appreciate you – our loyal customer! Thank you for your interest in our award-winning EPlus Broadband services for your home. Whether you need one service or more, we can help you get everything you need.