We’ve made the switch to a new, improved mobile app to offer added convenience to customer account management. Get details on our mobile app web page.
To create a better user experience, JEA will be replacing the current JEA MyBill Online Account Management portal as well as the JEA app with new, improved versions. Get a sneak peek before the 6/7 launch and find out what you need to do ahead of launch.
Thank you for your interest in award-winning EPlus Broadband services. If you are not a utility customer yet, please complete the New Service Request Form to get started. If you are an existing Jackson Energy Authority customer, please use the Order Service icon below to order TV, Internet and/or Telephone services.