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Learning Center

Welcome to the EPlus Broadband Learning Center! Search or browse topics to learn more about our cable tv, internet and telephone services. Search results include a customer category and service icon(s) in a color-coded bar to help indicate the section where the topic can be found within the website. Explore these sections of our website for even more helpful information.

  Helpful Tip: To search topics or use the advanced search feature, keywords must be entered.​



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Safety
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Exposed Equipment or Conduit

Contact us when you see exposed equipment/conduit that you suspect is abnormal.

Safety
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Damaged Cables

View helpful tips to consider in and around your home or business.

Safety | Support
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Scams

Every year, Americans lose millions of dollars due to utility scams, mostly by email and telephone. Protect yourself by learning how to recognize the signs.

Safety
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Employee Identification

Keeping the utility services flowing in our community requires help from over 400 employees. Asking for proper identification helps to avoid scammers and con-artists.

Safety
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Downed Lines

Downed power lines and equipment pose significant danger to restoration efforts as well as the public. Be aware of the hazards to stay safe.

Contractor
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Contact Us

Your services should be a unique as your development. Contact us today!

Business
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PRI

Primary Rate Interface service provides a wide range of flexibility with your phone service.

Business
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Business Lines

Telephone service designed with your business in mind including best-in-class features.

Business
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Our Facility

Learn about our state-of-the-art control center offering reliable services.

Customer Service Chat