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Customer Centers

Payments can be made at two customer center locations via a friendly cashier, the drive-thru or a self-service kiosk.

https://www.eplusbroadband.com/index.php/learning-center-articles/customer-centers


Mobile App

Download the JEA mobile app for a convenient way to pay your bill, monitor your usage, and manage your account.

https://www.eplusbroadband.com/index.php/learning-center-articles/online-mobile


How to Read Your Bill

View a sample bill with broadband services and descriptions.

https://www.eplusbroadband.com/index.php/learning-center-articles/how-to-read-your-bill


Bills & Payments

Understanding My Bill Our customers enjoy the convenience of combined billing for EPlus Broadband and utility services on one monthly statement. With all your services from Jackson Energy Authority on one bill, check out this section to better understand how your services are billed and how to make payments. Payment…

https://www.eplusbroadband.com/index.php/support/bills-payments