As a business, we understand you need the data and communication services to keep everything running smooth. That’s why we invested in a state-of-the-art fiber optic network to bring the fastest speeds and unlimited data capacity to our city.
Jackson Energy Authority is one of very few public utilities in the nation that offers customer the convenience of getting all utilities from one company. We offer electric, natural gas, propane, wastewater, water, cable TV, Internet and telephone services to customers based on their utility needs. While most services can be provided in the City of Jackson and Madison County, there may be areas where service is not available due to restrictions, lack of infrastructure, etc.
Getting services with Jackson Energy Authority is a simple process but could require documents or fees from other sources including the City of Jackson and Madison County. Please refer to the information below to get started.
Please fill out and submit an application for service. The application can be downloaded, completed and submitted by email or in person. Once the application has been submitted, please call 731-422-7500 to speak to one of our customer service representatives.
Please fill out and submit an application for service. The application can be downloaded, completed and submitted by email or in person. Once the application has been submitted, please call 731-422-7500 to speak to one of our customer service representatives.
If you are in the process of or making plans to construct a new facility, please visit the Contractor page for more information.
A non-residential deposit equal to two and one-half times the estimated monthly bill, (which will not exceed twice the highest monthly bill) for the location for which the service has been requested must be paid prior to service initiation, except in cases where the deposit is waived by a Jackson Energy Authority officer.
Non-residential deposits may be required of existing Customers without deposits on file, should the accounts become delinquent or should the service at that location be terminated for non-payment. The deposit amount will be equal to two and one-half times the average monthly bill and will not exceed twice the highest monthly bill.
Alternatives to a cash deposit would be "Irrevocable Letters of Credit" from a reputable banking institution, Surety Bonds, jointly held certificates of deposit, or authorized credit insurance programs. A jointly owned security must show JACKSON ENERGY AUTHORITY as a co-owner and cannot be redeemed without proper Authority authorization.
